Tip
Order competing samples at the same time
Ask two or three shortlisted suppliers for the same custom sample in the same week. Side-by-side comparison is far more revealing than judging one sample on its own.
Quick answer
Order samples in stages: stock samples to compare suppliers, a custom sample to check your specification, a pre-production sample made with bulk materials, and a signed, sealed golden sample as the reference for mass production. Buyers usually pay for samples and courier costs; many suppliers credit the sample fee against the first bulk order if you ask before paying. Judge every sample against a written specification, not against your impression.
A sample is the cheapest place to find a problem. Once a factory has bought materials and started a production run, every correction costs more and takes longer. This guide covers the sample types you will be offered, what they typically cost and who pays, how to get sample fees back, how to ship samples, and how to use a golden sample to hold the factory to what you approved.
Each sample type answers a different question, so you usually need more than one. Here is how they differ:
| Sample type | What it is | What it tells you | When |
|---|---|---|---|
| Stock sample | An existing product from the supplier's range or showroom | Basic quality, materials, workmanship of this supplier | Comparing suppliers |
| Custom sample | Made to your specification: your logo, colour, size or design | Whether the factory understood and can execute your requirements | After choosing a shortlist |
| Pre-production sample (PPS) | Made with the actual bulk materials, tooling and process | What mass production will really look like | Just before production starts |
| Golden sample | The approved sample, signed and sealed by both sides | The reference used to accept or reject bulk goods | Kept through production and inspection |
A stock sample does not prove the factory can make your version. A custom sample made by hand in a sample room does not prove the production line will match it. That is why the pre-production sample matters: it should be made with the same fabric lot, the same mould and the same printing method as your order.
In most cases the buyer pays. For stock items, suppliers often charge the unit price or a modest fee, and sometimes waive it for cheap items. Custom samples cost more because the factory has to source materials, make printing plates or screens, and spend technician time on a single piece. Alibaba.com's own seller guidance, as of 2026, describes paid samples as standard practice in B2B trade and cites fees of roughly $50–150 for many products, before shipping. Products that need new tooling are a different case: the mould is paid separately, and the first samples come off that tool.
What you can negotiate is who carries the cost in the end. Common arrangements:
Agree the refund terms in writing before you pay, including the order size and time window that trigger them. If you place the sample order through Alibaba.com, paying via the platform brings it under Trade Assurance, which covers orders that are not shipped or arrive not as described, provided the payment went through Alibaba.com.
Tip
Order competing samples at the same time
Ask two or three shortlisted suppliers for the same custom sample in the same week. Side-by-side comparison is far more revealing than judging one sample on its own.
Samples almost always travel by international express courier because they are small and time-sensitive. Couriers charge by the higher of actual weight and volumetric weight, so bulky, light items such as pillows or packaging cost more than their weight suggests. Two ways to pay:
Samples are still imports. They need an invoice with an accurate description and value, and duties may be due. If you import into the United States, note that CBP has suspended duty-free de minimis treatment for shipments valued at $800 or less; the underlying executive order took effect on August 29, 2025, and CBP made the suspension indefinite in rules announced on June 24, 2026. As of September 2026, budget for duties and entry fees on US-bound samples. Do not ask the supplier to under-declare value — it can cause delays and penalties. Once you move to bulk orders, see sea vs air vs rail vs express for choosing the right mode.
Judge a sample against a written specification, not a feeling. Before samples arrive, write down what "correct" means, then check each point:
Write your findings as numbered comments with photos, and send them back to the supplier in one message. A sample that needs changes means another round; do not approve it "with comments" unless the changes are minor and clearly written into the purchase order.
The golden sample turns your approval into something enforceable. Once the pre-production sample is right, have at least two identical pieces signed and dated by you and the supplier, sealed with tamper-evident tape or stickers, and labelled with the order number.
At inspection, the golden sample defines what a defect is. Combined with an agreed sampling plan such as those in ISO 2859-1 (see AQL explained), it gives you objective grounds to accept or reject a lot. Our pre-shipment inspection checklist shows how inspectors use it.
If the factory changes a material, component or supplier after approval, a new pre-production sample and a new golden sample should be made. Put that rule in your purchase order.
Sometimes for cheap stock items, but you should expect to pay for courier shipping at minimum. Custom samples almost always carry a fee because the factory has to set up materials, printing or patterns just for you.
For a simple ODM product with your logo, one or two rounds is common. OEM products with new tooling often need several rounds before the pre-production sample is approved.
Keep at least one identical signed set yourself and leave one at the factory. Your inspector should also have access to a reference, either a third set or clear photos and measurements.
Tell us what you need. Our sourcing partner in Yiwu will reply by email with supplier options and prices — no obligation.
Sourcing & logistics editors, Yiwu
Guides are researched and written by sourcing and logistics editors who work day to day with factories, QC inspectors and freight forwarders in Yiwu, Zhejiang. Every guide cites its sources and is reviewed when rules or prices change.
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